Grout Solutions Provides Better Results

Brandon was very professional & punctual -timely and completed the work within the estimated range. Very happy with the... read moreBrandon was very professional & punctual -timely and completed the work within the estimated range. Very happy with the work completed in our shower and several sinks. Would highly recommend Brandon and his grouting services to others! read less

Brandon and his partner were top notch from the start. Quick to reply, quick to schedule a free consultation, and... read moreBrandon and his partner were top notch from the start. Quick to reply, quick to schedule a free consultation, and quick to get us on the books. They did an amazing job on all of our grout work throughout the house. They got here at 9am and were done by 1pm. Amazing. Best pricing in town as well. I’m a realtor and I will be recommending them to all of my clients in the future! read less

Phenomenal quality work and professionalism. Highly recommend Brandon!

Professional and punctual. Listened to my concerns and advised accordingly and the job was performed in a timely manner. Both... read moreProfessional and punctual. Listened to my concerns and advised accordingly and the job was performed in a timely manner. Both times we have had GS here, the shower and bathroom look better than new. If I need their services again, I will not hesitate to call. read less

Excellent work at a reasonable price. Would work with them again!

Brandon and his team did an Excellent Job on my floors at my salon! I am thoroughly pleased at the... read moreBrandon and his team did an Excellent Job on my floors at my salon! I am thoroughly pleased at the work and the timely manner it was completed. Thank you! LaMonica Cuthbertson, Different by Design Hair Salon read less

Brandon did a great job. Tile work looks brand new.

The process with Sir Grout was easy, effective, and with a great outcome. Really like the virtual estimate setup. Xavier... read moreThe process with Sir Grout was easy, effective, and with a great outcome. Really like the virtual estimate setup. Xavier performed the work and it turned out well. He provided fantastic recommendations based on our projects. Thanks, Sir Grout! read less

Sir Grout was a great company to work with. They were professional in every way and the results were... read moreSir Grout was a great company to work with. They were professional in every way and the results were better than i thought possible in an old bathroom with ugly grout. I highly recommend their service when you want to clean and fix what you have rather than do a complete remodel. read less

Brandon did a wonderful job refreshing the grout in our showers. He did both the guest bedroom and master bath.... read moreBrandon did a wonderful job refreshing the grout in our showers. He did both the guest bedroom and master bath. My wife and I are very happy with the final product. I would hire him again, no doubt about it! read less

Excellent work. Great value. Will use again.

Brandon Dodd took on a difficult tile repair job in our home and did an excellent job. We had two... read moreBrandon Dodd took on a difficult tile repair job in our home and did an excellent job. We had two other tile companies look at the job and both preferred not to tackle it because of the age of the tile work. The job was completed in a little over a day; was neat and reasonably priced. Yes, I'd use Grout Solutions again and recommend them to neighbors and friends. read less

Brandon Dodd, from Grout Solutions is professional, curtious, and punctual. He came out on time, was knowledgeable of the work... read moreBrandon Dodd, from Grout Solutions is professional, curtious, and punctual. He came out on time, was knowledgeable of the work to be done, and priced my job fairly! Brandon repaired my problem and as a result we will be life long customers! Thank you Brandon! read less

Very friendly, professional, and thorough. Jamar is the hardest working individual I've seen. You can tell his heart is in... read moreVery friendly, professional, and thorough. Jamar is the hardest working individual I've seen. You can tell his heart is in everything he does. read less

Wonderful work done on my bathtub! Brandon is amazing at what he does, pays attention to detail and is very... read moreWonderful work done on my bathtub! Brandon is amazing at what he does, pays attention to detail and is very thorough. And explained everything. read less

Good experience. I’m using again soon.

Great experience. Very responsive...was able to come out same day. Would definitely hire again!

Xavier did an amazing job on our marble counter tops. He was on time and wore a mask. He covered... read moreXavier did an amazing job on our marble counter tops. He was on time and wore a mask. He covered all cabinets and floors. They look fantastic and I purchased the hard surface cleaner to keep them looking like new. Highly recommend. read less

Brandon did an excellent job. He was on time, got straight to work and did a fantastic job restoring the... read moreBrandon did an excellent job. He was on time, got straight to work and did a fantastic job restoring the tile and grout in my husband's bathroom. Brandon's professionalism and great communication skills combined with his work ethic made the job go smoothly. Yes, I will definitely call again! read less

Brandon did such a good job. Was in and out and had everything looking marvelous very quickly! I feel like... read moreBrandon did such a good job. Was in and out and had everything looking marvelous very quickly! I feel like I have new floors!! read less

Did great work and was easy to communicate with. Would hire again

Great job done by Grout Solutions!

Sir Grout was the first company that popped up in a search for "Grout Repair" and I am glad they... read moreSir Grout was the first company that popped up in a search for "Grout Repair" and I am glad they did! Had cracked grout in ALL of the corners of our recently-renovated bathroom. Our contractor used regular cement grout instead of caulk or similar and within months it had cracked. Every step of the process was done in a professional, courteous, and timely manner. The estimator was on time, masked up, and tremendously knowledgeable. She provided several different options on the estimate for repairs, as well as information on WHY they use the products they do (epoxy grout vs. cheap caulk). Had a different estimate from another company the following week and did not feel nearly as comfortable with the estimator. Sir Grout was less expensive, AND repaired our cracked grout with a better product - the technician (Xavier) was right on time, and completed the work quickly and skillfully. He had a mask, protective booties, and plenty of drop cloths to ensure no footprints or stains in the work area or throughout the house.I would not hesitate to use Sir Grout again, and will be recommending them to all of my friends and family for their grout/tile repair needs! read less

I’m a general contractor and called Grout Solutions to grout a full master bathroom, much of it a difficult mosaic... read moreI’m a general contractor and called Grout Solutions to grout a full master bathroom, much of it a difficult mosaic tile. Brandon is, in a word, awesome. You get punctuality, professionalism and someone who is clearly skilled at his art. I would give 6 stars if I could. He is punctual, very reasonably priced and top of the list with his professionalism.
Don’t waste any time with anyone else, call Brandon and you won’t be disappointed! read less

Excellent job on the grout on our showers and floors

Brandon was great!!!! His price was reasonable. He was prompt and professional. A pleasure to work with and answered all... read moreBrandon was great!!!! His price was reasonable. He was prompt and professional. A pleasure to work with and answered all my questions and ensured wonderful customer service. read less

Brandon did an amazing job. My bathroom looks new again.

From sales to finish very pleased with the process, communication and timelessness. Xavier did a great job cleaning up... read moreFrom sales to finish very pleased with the process, communication and timelessness. Xavier did a great job cleaning up our shower grout and caulk. Thank you! read less

Did what he said he would do. Shower looks like new!

Very professional on time and did a marvelous job

The work was done well and efficiently. I was working from home and was not disturbed at all. I’m very... read moreThe work was done well and efficiently. I was working from home and was not disturbed at all. I’m very happy with the work!! read less

Extremely pleased with the result! Brandon was professional and friendly. We will be using this service again for sure.

Well I have to say, this company was the best hire that we have had in many years. The... read moreWell I have to say, this company was the best hire that we have had in many years. The guys, Jamar and Dylan, were professional and the work is excellent. They changed the whole look of my bathroom as if it were like a remodel. Christine came out and gave us a fabulous quote and as it turned out the best money we've spent in 17 years. Hats off to Sir Grout for my new bathroom! Vicki/Doug B. Huntersville, NC read less

Brandon did such an amazing job restoring the tile/grout in our sunroom- we hired him again to restore our bathroom.... read moreBrandon did such an amazing job restoring the tile/grout in our sunroom- we hired him again to restore our bathroom. I highly recommend Brandon and thank him for his work on our home. read less

OMG Sir Grout was amazing to work with! Out Tech Jamar was so knowledgeable and recommended a better grout for... read moreOMG Sir Grout was amazing to work with! Out Tech Jamar was so knowledgeable and recommended a better grout for our shower that we could add on to in the future. He was on time and cleanup after like no one was ever there. Chrisse who came out to the house to evaluate was also amazing and was prompt and attentive. Additionally the owner was really cool as well and was easy to work with. Overall great experience!! Will be using again! read less

Brandon did a great job. Great communications, value and quality of work. Highly recommend.

From beginning to end, Sir Grout provided professional and thorough service. The Sir Grout people were polite and friendly and... read moreFrom beginning to end, Sir Grout provided professional and thorough service. The Sir Grout people were polite and friendly and did an excellent job renewing our tile, grout and marble. read less

My condo has a marble kitchen countertop that was terribly etched and stained. I had several people look at it.... read moreMy condo has a marble kitchen countertop that was terribly etched and stained. I had several people look at it. One wouldn't even attempt to fix it. Sir Grout's general manager Chrissie looked at it and was confident they could make it look a lot better. While there, she also observed the ceramic tile floors were in desperate need of cleaning and sealing with a painted sealer. The worker who showed up was terrific. The floor looks like new. The countertop was a challenge. Company owner Marc personally came the next day to work on it and when he left it did indeed look like new. These people are a pleasure to work with. From scheduling, to working, to clean up to following up - they are very customer oriented and driven to make sure the customer is happy with the results. If I could give them 10 stars, I would. I was so pleased with their work that I hired them to do several things at my residence also. Jamar honed and polished several marble tops we have, he cleaned and re-sealed the shower and polished our kitchen granite countertop. All around, great work, great workers and great experience. I wish they painted!!! read less

Could not be more pleased with the work Sir Grout did to our master bath shower and kitchen counter. The... read moreCould not be more pleased with the work Sir Grout did to our master bath shower and kitchen counter. The shower looks like new after Jamar cleaned the tile and grout, and replaced the corner caulk. In the kitchen, the caulk along the corner of the counter top and backsplash was replaced. It too, now looks like new. Jamar wore shoe 'booties' in the house, was clean and tidy as he worked, and left no trace of work mess behind. After the work was done, I phoned in a question about an area in the kitchen, and with NO hesitation, Jamar said he would be out the next morning to look at it... and when here, he completely reworked one of the grout lines to make it look better. I was hugely impressed by Sir Grout's motivation to get it right and leave this customer 110% satisfied. Could not recommend Sir Grout more highly. read less

We had an absolutely wonderful experience hiring Sir Grout to refinish our Travertine Floors. My Husband filled out the on-line... read moreWe had an absolutely wonderful experience hiring Sir Grout to refinish our Travertine Floors. My Husband filled out the on-line request for a consultation. In a very short amount of time we were given a consultation date. I met Chrissie at our house to go over our needs for the dull, dirty looking Travertine Floors to be refinished. She is so pleasantly outgoing, professional and just a very good communicator. She was listening to our needs and was truly sincere. When it was time for our appointment, I met the flooring Technician Jamar. He is an outstanding hard worker and showed great professionalism. They transformed our Kitchen floors, Master Bathroom and Half Bath floors into a beautiful NEW looking Travertine Stone with perfectly matched grout. The attention to detail and perfection of their craft made our decision....just the right one. Thank-you for an excellent experience. Andy & Kimberly Barringer, Huntersville, NC read less

My condo has a marble kitchen countertop that was terribly etched and stained. I had several people look at it.... read moreMy condo has a marble kitchen countertop that was terribly etched and stained. I had several people look at it. One wouldn't even attempt to fix it. Sir Grout's general manager Chrissie looked at it and was confident they could make it look a lot better. While there, she also observed the ceramic tile floors were in desperate need of cleaning and sealing with a paint sealer. The worker who showed up was terrific. The floor looks like new. The countertop was a challenge. Marc personally came the next day to work on it and when he left it did indeed look like new. These people are a pleasure to work with. From scheduling, to working, to following up - they are very customer oriented and driven to make sure the customer is happy with the results. If I could give them 10 stars, I would. read less

Very professional and great customer service. Clean, nice job on my bathroom tiles. Very knowledgeable.

Very happy to have utilize his services. We didn’t have enough work required to hire a contractor and was more... read moreVery happy to have utilize his services. We didn’t have enough work required to hire a contractor and was more specialized than using a handyman. The grout work was amazing! read less

My shower looks brand new! Grout Solutions did a great job and they were quick and efficient!!

The staff was very professional and my tile looks great!

The grout solutions was on time and performed exactly what was quoted to us.
Very clean work and left our shower... read moreThe grout solutions was on time and performed exactly what was quoted to us.
Very clean work and left our shower cleaner than they found it. Would recommend to 10/10 times! read less

Scott arranged for our master bathroom's shower and floor, tile-cleaning. They were on time and did a fantastic job. Robert... read moreScott arranged for our master bathroom's shower and floor, tile-cleaning. They were on time and did a fantastic job. Robert was the tech and he showed me several grout color options before he began. He was very professional and completed the job quickly because he knew what he was doing. Had me review his work before he left. Definitely using them again!NinaHilton Head Island, Sc read less

Professional with great customer service. They did an excellent job on making my tile grout look clean and new.... read moreProfessional with great customer service. They did an excellent job on making my tile grout look clean and new. Would highly recommend. read less

Scott and the Sir Grout team have been wonderful to work with. Scott was very knowledgeable and provided an excellent... read moreScott and the Sir Grout team have been wonderful to work with. Scott was very knowledgeable and provided an excellent (and cost effective) solution to my grout problem. The tile in my bathroom looks almost brand new! Scott was courteous, prompt and most importantly, they did a fantastic job. read less

We had Sir Grout of Charlotte come out to handle some much needed tile and grout re-sealing. We asked for... read moreWe had Sir Grout of Charlotte come out to handle some much needed tile and grout re-sealing. We asked for a quote first and the technician was friendly, responsive and the quote was very reasonable for the work we needed. They were on time, friendly, clean and respectful. They did exactly what we asked for and finished on time. We had zero problem getting the work scheduled with Scott. read less

Great service! Would highly recommend them. Scott was a pleasure to work with!

We used the service when we upgraded our bathrooms. The work was done in a timely fashion and on... read moreWe used the service when we upgraded our bathrooms. The work was done in a timely fashion and on budget. Scott was pleasant and professional and I would recommend him and will use him again. read less

Would definitely recommend Scott Odom for grout restoration projects. He was professional, on time, provided a good value and... read moreWould definitely recommend Scott Odom for grout restoration projects. He was professional, on time, provided a good value and one year warranty on his workmanship / products, if we had any issues. read less

Sir Grout did a nice job making our 20 year old tile floors look almost new again. Even though we... read moreSir Grout did a nice job making our 20 year old tile floors look almost new again. Even though we had a few issues they came back and made it right. I would definitely recommend this company. read less

After having the grout touched up, we wound up having the same issue again (grout chipping/coming out). We reached back... read moreAfter having the grout touched up, we wound up having the same issue again (grout chipping/coming out). We reached back out to the company and they came back out and completely redid the entire shower. It has held up well for months now, and we don't anticipate having any more issues. While it would have been ideal to have these results the first time around, I am happy with the company's willingness to address the problem with no further costs. It seems that our issues were likely related to a new technician, and I'm sure it was a learning experience and the technician was gracious, apologetic, and fixed all issues we had. Overall we are satisfied with our grout and the quality of the work. read less